Golden keys not showing ingame

Hey guys, playing borderlands pre sequel on nintendo switch. Have entered the latest shift codes for 5 keys. They expire December 14th im pretty sure, theres 2 of them. In the shift menu it says that ive redeemed them but i go to concordia and at the chest it says i have none. Havent used any golden keys or had any since i started. Ive put in a ticket with support just thought id ask here whilst i wait for there response. Thanks

You need to collect them from Shift Machine in Concordia.


Aww my god im so stupid. Thankyou!