Gory Ghoul Head Missing

I imported my assassin character from BL2 on the PS3 to the Handsome Jack collection on the PS4 back in 2015. I currently have the Gory Ghoul head selected for my character, but it is not showing in my Quick Change machine in game. I’ve checked my Shift Code and see the code as redeemed. Further attempts to redeem the code confirm this. How can I get the head to show up in the machine again?

Moved to the right section.

Gory Ghoul is the Halloween head? I’m not sure why it wouldn’t show up. All I can suggest is trying to import that character a second time (save as new, obviously) and see if that does the trick.

Do you have the PSN cloud sync for save files active?

I kinda have the same problem but not really. When i type the code for Gory Ghoul headgear in shift code it says the code has already been redemed. Is there any other way to get it?