Having trouble loading into the game

I am having trouble loading the game I can boot it up but it stops working once the bar gets to 50% but then kicks me out to the dashboard.

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Maybe uninstall and clean the cache with a fresh power start up and go from there is what I would suggest. If that doesn’t work there are a few moderators here that are pretty helpful before you go the trouble ticket route.


If you ‘Manage Game’ and take a look at the details for save files, there should be one 2GB ‘reserved space’ partition separate from the one that contains your profile character saves - delete that (if it will let you).

(I’m hedging a little here because MS have redone the UI considerably and I’m still trying to get used to the new layout)

Then do the power reset. That should clear up the problem.


News update the solution worked and now I can play BL3 again thanks for the suggestions.

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