Help me gearbox 🙂 no talk with brigs

Hello guys.i have a problem that is when i talk to a normal pnj he talks to me and i hear his message, but when i run a dialogue with brigs at Concordia, no noise but just his subtitle. gearbox helped me svo because it really lacks meaning when I recomise the game and she speaks to me noiselessly, as if the perssonnage would be bugged. thank you.

What platform are you on - PlayStation, XBox, or PC?