Help to redeem SHiFT rewards?

I just got the tales from the borderlands season pass for the unique rewards, however when checking the SHiFT machine nothing was there. Could anyone help me out? I’m on PS4 by the way.

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Hi there! Got you moved to the right section. To get the SHiFT rewards, you’ll need to make sure you’ve followed all the steps listed here:

Note that if you’re in the habit of leaving your game running, you’ll probably need to quit and restart before checking in at Shifty Sheldon’s. You can also check to see if the rewards have been registered to your account correctly by signing directly in to your SHiFT account and checking the “Rewards” tab.

If the items still don’t show up in your game, you should file a support ticket: