How do i stop my seraph crystal count from freezing?

how do i stop my seraph crystal count from freezing?

What number did the count freeze at?

31/80 for my Gunzerker
7/80 for my siren
40/80 for my Commando

Not sure then - if the problem had been what I thought it was, they’d have all frozen at the same count. All I can suggest is filling a ticket at support.gearboxsoftware.com (There may be something in the KB files there, so check before you file a ticket.)

how do i check the kb files on my ps4?

“KB” stands for “Knowledge Base”, the Knowledge Base for the PS4 version of BL2 can be found here :smile:: https://gearboxsoftware.zendesk.com/hc/en-us/categories/200330430-Borderlands-The-Handsome-Collection

I’ve never heard of this problem before so can’t really offer any advice, other than try reinstalling the game and see what happens.