how to get my 5 golden for pre order borderland 3 on ps4 thx ! !!
All of the Pre-Order bonuses required you install the game and play it within the first 2 weeks after launch, so playing at least once between Septermber 13th, 2019 and September 27th, 2019.
As long as you played at least once during that 14-day time period, while also being logged into your SHiFT Account, the items will be in your In-Game Email, accessed from the Social Menu on the Pause Screen.
I hope that helps.