HWR1, "General Failure" issue

I had this a couple of times while going through the early homeworld 1 remastered where it would crash to desktop and you’d get a box coming up saying “General Failure” with extra languages beneath it saying the same thing, not very informative, and now I’m getting it constantly when trying to load mission 13.

I did some digging on the net and found I’m not alone, quite a few people have been popping up complaining about the same error, I saw quite a few workarounds suggested like updating graphics drivers, lowering resolution, and even followed Gearbox’s own pc troubleshooting guide and re-installed a load of stuff and re-installing the game without my anti-virus active, nothing worked.

So has anyone else on here had this issue and found a way to fix it? or are Gearbox aware of the issue and are we expecting a patch in the (hopefully) near future.

Check your hwrm.log file under the bin > release folder.

Whenever I get this and it isn’t caused by mod derps a verify files works for me.

Yeah i tried that once but didn’t work, will try it again just in-case

UPDATE: Nope tried again, didn’t work :frowning:

That’s not the file we’re looking for. You gave us a useless crashlog, we want the hwrm.log.

1 Like

"Stuart98

That’s not the file we’re looking for. You gave us a useless crashlog, we want the hwrm.log."

Sorry I’m not very tech savy when it comes to this kind of stuff.

dont know if its under a different thing on windows 8 but i cant fins that file, let me just check i got the directory path right

C:\Program Files (x86)\Steam\steamapps\common\Homeworld\HomeworldRM\Bin\Release

that corrent?

yes the file named hwrm that you are pointing directly at. thats the one.

Ok thank you, just wanted to make sure it was that one, here is what was in it.

Mon Mar 30 23:29:41 2015
Version 1.24, Build Number 16, Changelist Number 1022034
Loaded Archive: ‘Homeworld2.big’
Loaded Archive: ‘UpdateHomeworld2.big’
Loaded Archive: ‘HW1Ships.big’
Loaded Archive: ‘UpdateHW1Ships.big’
Loaded Archive: ‘HW2Ships.big’
Loaded Archive: ‘UpdateHW2Ships.big’
Loaded Archive: ‘HWBackgrounds.big’
Failed to Load Archive ‘…\DATAUPDATES\UpdateHWBackgrounds.big’
UTIL – filepath failure, path doesn’t exists ‘C:\Program Files (x86)\Steam\steamapps\common\Homeworld\HomeworldRM\data\locale\English’
Loaded Archive: ‘English.big’
Loaded Archive: ‘UpdateEnglish.big’
Loaded Archive: ‘Compatibility.big’
Loaded Archive: ‘C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\HW2Campaign.big’
Loaded DLC Campaign Archive: ‘C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\HW2Campaign.big’
Loaded Archive: ‘UpdateHW2Campaign.big’
Loaded Archive: ‘C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\EnglishHW2Campaign.big’
Loaded DLC Campaign Localized Data Archive: ‘C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\EnglishHW2Campaign.big’
Failed to Load Archive ‘…\DATAUPDATES\UpdateEnglishHW2Campaign.big’
Loaded Archive: ‘C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\EnglishSpeechHW2Campaign.big’
Loaded DLC Campaign Speech Archive: ‘C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\EnglishSpeechHW2Campaign.big’
Loaded Archive: ‘UpdateEnglishSpeechHW2Campaign.big’
Loaded Archive: ‘C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\MusicHW2Campaign.big’
Loaded DLC Campaign Music Archive: ‘C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\MusicHW2Campaign.big’
Failed to Load Archive ‘…\DATAUPDATES\UpdateMusicHW2Campaign.big’
Uing …profiles\ for profiles folder
GAME – Using player profile Khalain
Changing from a 32 bit colour depth in winNT (6.2 build 9200),
Display: (0, 0, 1920, 1080) - (0, 0)
Display: (0, 0, 1920, 1080) - (0, 0)
Switching to a 1920x1080 32bit mode
Display: (0, 0, 1920, 1080) - (0, 0)
GL Info: 3.3 - 3.3.12874 Core Profile Forward-Compatible Context 14.100.0.0
GL Vendor: ATI Technologies Inc.
GL Renderer: AMD Radeon R7 200 Series
GL Part ID: 200
Loaded Archive: ‘EnglishSpeech.big’
Loaded Archive: ‘Music.big’
SOUND – created destination [ fdaudio ], handle [ 4 ] with [ 48 ] channels created
SOUND – created destination [ fda streamer ], handle [ 5 ] with [ 8 ] channels created
SOUND – created destination [ dxa streamer ], handle [ 0 ] with [ 8 ] channels created
SOUND – created destination [ dxaudio ], handle [ 1 ] with [ 48 ] channels created
Build name:
Built by : builduser
Data path : C:\Program Files (x86)\Steam\steamapps\common\Homeworld\HomeworldRM\data
No mapping for font ‘Blender’ - using ‘default’
Resetting fp PC control word.
CmdLine: -dlccampaign HW2Campaign.big -campaign Ascension -moviepath DataHW2Campaign
Starting Level: Data:\LevelData\Campaign\ascension\M03_Staging\M03_Staging.level
luaplayer 229: Player_GrantResearchOption: unable to grant (InstaAdvancedFrigateTech)
parameter: 0
stack traceback:
1: function Rule_CreateCarrier' at line 681 [string ""] Starting Level: Data:\LevelData\Campaign\ascension\M04_OuterGeh\M04_OuterGeh.level Warning: addSquadronToSOBGroup could not find squadron (Vgr_ResourceCollector3) Warning: addSquadronToSOBGroup could not find squadron (Vgr_ResourceCollector2) Warning: addSquadronToSOBGroup could not find squadron (Vgr_ResourceCollector) Warning: addSquadronToSOBGroup could not find squadron (Vgr_ResourceCollector1) REACTIVE FLEET: Boosting 15 resources with 1058 RU each luaplayer 74: Player_RestrictResearchOption: unable to restrict (InterceptorMAXSPEEDUpgrade2) parameter: 0 stack traceback: 1: functionHW2_SetResearchLevel’ at line 672 [string “”]
2: function Rule_Init' at line 261 [string ""] CPU_RemoveSobGroup: could not find sobgroup (rein_2) CPU_RemoveSobGroup: could not find sobgroup (rein_3) luaplayer 100: Player_UnrestrictResearchOption: unable to unrestrict (InterceptorMAXSPEEDUpgrade2) parameter: 0 stack traceback: 1: functionEnable_ResearchOptions’ at line 176 [string “”]
2: function `Rule_EnableResearchAfterIntelevent’ at line 347 [string “”]
Warning, screen with name SMFiltersMenu does not exist
Restoring video mode
Display: (0, 0, 1920, 1080) - (0, 0)

I have similar issue :confused:

Sat Jun 20 12:20:54 2015
 Version 1.28, Build Number 10, Changelist Number 1057918 
 Loaded Archive: 'Homeworld2.big' 
 Loaded Archive: 'UpdateHomeworld2.big' 
 Loaded Archive: 'HW1Ships.big' 
 Loaded Archive: 'UpdateHW1Ships.big' 
 Loaded Archive: 'HW2Ships.big' 
 Loaded Archive: 'UpdateHW2Ships.big' 
 Loaded Archive: 'HWBackgrounds.big' 
 Loaded Archive: 'UpdateHWBackgrounds.big' 
 UTIL -- filepath failure, path doesn't exists 'C:\Program Files (x86)\Steam\steamapps\common\Homeworld\HomeworldRM\data\locale\French' 
 Loaded Archive: 'French.big' 
 Loaded Archive: 'UpdateFrench.big' 
 Loaded Archive: 'Compatibility.big' 
 Loaded Archive: 'C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\HW1Campaign.big' 
 Loaded DLC Campaign Archive: 'C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\HW1Campaign.big' 
 Failed to Load Archive '..\..\DATAUPDATES\UpdateHW1Campaign.big' 
 Loaded Archive: 'C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\FrenchHW1Campaign.big' 
 Loaded DLC Campaign Localized Data Archive: 'C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\FrenchHW1Campaign.big' 
 Loaded Archive: 'UpdateFrenchHW1Campaign.big' 
 Loaded Archive: 'C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\EnglishSpeechHW1Campaign.big' 
 Loaded DLC Campaign Speech Archive: 'C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\EnglishSpeechHW1Campaign.big' 
 Failed to Load Archive '..\..\DATAUPDATES\UpdateEnglishSpeechHW1Campaign.big' 
 Loaded Archive: 'C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\MusicHW1Campaign.big' 
 Loaded DLC Campaign Music Archive: 'C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\HOMEWORLD\HOMEWORLDRM\DATA\MusicHW1Campaign.big' 
 Loaded Archive: 'UpdateMusicHW1Campaign.big' 
 Uing ..profiles\ for profiles folder 
 GAME -- Using player profile Gecko 
 Changing from a 32 bit colour depth in winNT (6.2 build 9200), 
 Display: (0, 0, 1920, 1080) - (0, 0) 
 Display: (0, 0, 1920, 1080) - (0, 0) 
 Switching to a 1920x1080 32bit mode 
 GL Info: 3.3 - 3.3.0 
 GL Vendor: NVIDIA Corporation 
 GL Renderer: GeForce GT 520/PCIe/SSE2 
 GL Part ID: 520 
 GL Part EX: /PCIe/SSE2 
 Loaded Archive: 'EnglishSpeech.big' 
 Loaded Archive: 'UpdateEnglishSpeech.big' 
 Loaded Archive: 'Music.big' 
 Loaded Archive: 'UpdateMusic.big' 
 SOUND -- created destination [ fdaudio ], handle [ 4 ] with [ 48 ] channels created 
 SOUND -- created destination [ fda streamer ], handle [ 5 ] with [ 8 ] channels created 
 SOUND -- created destination [ dxa streamer ], handle [ 0 ] with [ 8 ] channels created 
 SOUND -- created destination [ dxaudio ], handle [ 1 ] with [ 48 ] channels created 
 Build name: 
 Built by  : builduser 
 Data path : C:\Program Files (x86)\Steam\steamapps\common\Homeworld\HomeworldRM\data 
 No mapping for font 'Blender' - using 'default' 
 Resetting fp PC control word. 
 CmdLine: -dlccampaign HW1Campaign.big -campaign HomeworldClassic -moviepath DataHW1Campaign 
 EngineTrailStatic::getTweaks requesing index(0) that doesn't exist. 
 EngineTrailStatic::getTweaks requesing index(0) that doesn't exist. 
 EngineTrailStatic::getTweaks requesing index(1) that doesn't exist. 
 EngineTrailStatic::getTweaks requesing index(2) that doesn't exist. 
 Display: (0, 0, 0, 0) - (-32000, -32000) 
 Display: (0, 0, 0, 0) - (-32000, -32000) 
 Restoring video mode 
 Display: (0, 0, 1920, 1080) - (0, 0) 
 Display: (0, 0, 1920, 1080) - (0, 0) 
 Switching to a 1920x1080 32bit mode 
 Display: (0, 0, 0, 0) - (-32000, -32000) 
 Display: (0, 0, 0, 0) - (-32000, -32000) 
 Restoring video mode 
 Display: (0, 0, 1920, 1080) - (0, 0) 
 Display: (0, 0, 1920, 1080) - (0, 0) 
 Switching to a 1920x1080 32bit mode
Could not find an attack family for ship name Nebula_DustVein!
Check spelling and capitalisation in the level file 
Can't find an attack family for ship type Nebula_DustVein -- FATAL EXIT -- attackstyle/217:! --stack trace--     
 Restoring video mode 
 Display: (0, 0, 100, 100) - (8, 31) 
 Display: (0, 0, 100, 100) - (8, 31) 

These two lines are reapeated more than 200 times:

Could not find an attack family for ship name Nebula_DustVein!
Check spelling and capitalisation in the level file

Are you guys doing any modding? It looks like it’s missing files.

I play without mods.

Weeeeiiird. Already ran Steam’s “verify cache” function?

this is firing after Rule_EnableResearchAfterIntelevent, but failing for some reason.

that doesn’t sound like a ship ;p

both look like errors in game code. not sure if due to originals or tweaks done in this release.