I can't get my Xbox controller to work

I have used both the Xbox 1 & the 360 & none work in BL1 remastered

please help

Are you actually playing on PC? Because I’m not sure if the game has been updated to recognise controller support in place of KB/M. You could try dropping a line to the support desk to see if they can clarify:

https://gearboxsoftware.zendesk.com/hc/en-us/requests/new

May take a day or two to get a human response though - looks like the desk may be pretty busy.

I got it to work on my PC so no worries!