I can't play co op with friend

My partner and I are trying to play co op and a “check connection cables” message keeps coming up. Anyone have any ideas on a fix? Bought two copies of this game today and can’t even play. :sob:

check to see if your NAT type is set to “open” in your network setting for your Xbone. I still have issues cooping with friends. But this has helped. I hope it helps you as well. :slightly_smiling: