I didnt get golden keys or legendary weapons help

I have played Borderlands 1 and Borderlands 2 both on pc on steam and i have signed into SHiFT on borderlands 2 and on the game of the year edition on GOTY enhanced and still i have no legendary weapons or golden keys

I am having the same issue, I even deleted borderlands remaster and reinstalled hoping that would fix it.

Moved you both to the right spot. You’ll need to file a support ticket for help with the missing loyalty rewards.