You say you care what your customers think.
You made some pretty nice games I really enjoyed, like Borderlands 2 and all the addons for example.
I can understand, that it’s hard to balance a game and it’s a steady process, because no one will ever be happy.
But guys, can’t you understand how ABSOLUTELY important it is not to let premades play against randoms ?
That’s the worst thing you can do, forget balancing, you’re pissing of 90 percent of your customers.
There is no counterargument.
2nd in line with matchmaking, don’t put high level characters against low level characters, it’s not fair because of the available gear and mutations and overall playtime.
If you’d be using the elo right i’ve read of, there would be hard but fair games, at the moment it’s always 100 - 0 or 0 - 100 everything in between was a great game.
There is no more to it, just do it right, it’s so obvious.