I’m not trying to be a downer, but instead suggest to gearbox something.
I am new to this game and heard from mutlple people that matchmaking is not very good.
I’ve been playing alot of games this year and Division 2 is one of them. In Division 2 every streamer and player I played with agreed that matchmaking in Division 2 is really not good, but ‘calling for backup’ works so well it is what everyone uses instead.
So if anyone at gearbox is curious. Division 2’s ‘calling for backup’ mechanic is what keeps the community creating pick up groups regularly. I personally use it all the time because it is so simple and straight forward.
Also answering players backup calls ties into a reward system. They got a lot of good ideas!