I linked the wrong PSN account to my Insiders account. PLEASE HELP (fixed I think)

I linked the wrong PSN account to my Insiders account and now I don’t think I will be able to get any of the rewards I have claimed, I can’t find any way to change my licked PSN account, it just lets me link and unlink my account, I can’t unlink it and link a different one. please help

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This sucks. I had the same problem with my Epic Games Store (EGS) account because I was automatically linked to the PSN account in which I was already logged in in some other browser tab :rage:
The support of EGS wrote me that EGS could not do anything and that I had to ask Sony for the change of the account link.
Eventually I did not ask Sony for a correction but created a new EGS account instead.

I still recommend to ask the Gearbox support.

PS:
The problem is probably not Sony’s fault because:

  • I have no access to any linked account from my Sony account. This means the links are specific to the Gearbox SHiFT account and ECS account.
  • Gearbox SHiFT seems to allow to link and unlink any PSN account at any time. time.https://shift.gearboxsoftware.com/
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You can link EGS to VIP program? I can’t see that anywhere…

You can link EGS to VIP program? I can’t see that anywhere…

You can link the EGS account to a PSN account.

Oh I though you could link it to shift account. Nevermind then :grin:

I haven’t personally tried it, but if you haven’t tried it directly from the SHiFT site then IDK.
https://shift.gearboxsoftware.com/account

Sorry I’m not much help in this area. That is a huge bummer and I hope it can be rectified.

I would suggest opening a support ticket regarding this if there’s no way to unlink and relink accounts on the VIP site. (Did you already have the correct PSN linked to SHIFT?)

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Thanks for the support ticket suggestion! About your question, based on the fact that I just created a 2k account and linked it to my Insiders but somehow it’s also linked to my SHiFT, I’m guessing SHiFT auto links to anything linked to Insiders… therefor it is the same, WRONG, PSN account.

Thanks! What platform would you recommend I contact them through?

I think it’s fixed! I went onto the sony website and signed in, changing my login information to the correct account, it then saved that to my computer and when I unlined and relinked my PSN it asked me to sign in again! thank you! :grin:

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I think it’s fixed! I went onto the sony website and signed in, changing my login information to the correct account, it then saved that to my computer and when I unlined and relinked my PSN it asked me to sign in again! thank you! :grin:

I am glad your problem is solved :smiley:
SHiFT seems to allow you to change your account link at any time.
https://shift.gearboxsoftware.com/