I lost all my skins and head for Pre-Sequel

I enter the code for the new Valentine’s day skin and when I went into the game everything was wipe out and now it seems I can’t get my heads and skins back for Claptrap, Can I still get them for another character?

What platform are you on?

Xbox 360

Okay, I’ve moved your thread to the tech support section. Good luck.

Thanks

The same exact thing happened to my shift code heads and skins. Did you ever fix it?