I'm not able to Fast Travel anymore, OR return to Pandora! Tried contacting Gearbox Support to no avail

I am stuck using the Flight Navigator on Sanctuary 3 to Fast Travel anywhere, except Pandora where I cannot go at all anymore. Ever since downloading the Krieg DLC. I did as one Rep recommended: cleared Cache, and even did a complete Uninstall and Reinstall. No Good. I Pre-Ordered the Super Deluxe Steelbook Version. $100 for a broken game? C’mon Guys. I was ignored on the last post about this. How about some help this time???