Just got the season pass

I just used the season pass and I did not get my keys

Did you already have the four extra characters (Alani, Earnest, Pendles, Kid Ultra) unlocked? If you did not, and you’re not seeing a “Use key” item when you select them in the Battlborn page, then you should contact support.

That said, ALL the characters were unlocked for the Battleborn day event, so you might want to wait until Monday to check again before filing a ticket, as that might have affected things.

Support link:
https://gearboxsoftware.zendesk.com/hc/en-us/categories/201214053-Battleborn