Kelvin didn't unlock? EDIT: Solved

Battleborn Kelvin
#1

The very first thing I wanted to do at launch was unlock Kelvin. I won 4 games with Thorn and the first mission with Mellka. Kelvin’s battleborn page no longer says to win five games as an eldrid character, but he didn’t unlock. Do I have to also reach Rank 18?

Anyone else having this problem?

EDIT
I have beaten a few more matches as Miko to check if the first match with Mellka didn’t count. I still have not unlocked Kelvin even with more than 5 wins as an eldrid.

EDIT 2

Any players encountering a problem with challenges not unlocking a character should put in a support ticket. My problem was fixed promptly

Support ticket:

https://gearboxsoftware.zendesk.com/hc/en-us

#2

Try winning 1 more as an Eldrid. The intro match doesn’t seem to count towards the unlock.

#3

unfortunately since posting this I’ve beaten a few more matches as Miko and still have not gotten Kelvin

#4

Nice! I’m glad you got this solved. I just saw in other forums that others were having this problem too and was about to link that info over.