Lost all of my BA points

When I changed my Commando from TVH mode to UVH mode i lost all of my basass points and skins, including the skins form DLC.
What happened to them?
How do i get them back?

Thanks for any advice.

Sounds like your game’s profile got corrupted somehow. You could try doing a power reset on your console and restarting the game, just to see if cloud sync will restore the corrupted file. If that doesn’t work, about all you can do is file a support ticket.