Lost Character After Harddrive Failed and Had To Reinstall

My harddrive died last weekend, got a new HD reinstalled epic launcher only to find my level 17+ character was gone. Been emailing the tech support but they haven’t been any help

In future, don’t rely on cloud saving. Instead, make backups before and after you play your games.

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I didn’t know you can make a backup of the games. First time using Eric’s launcher. Oh how I miss having the game’s disc