Lost loot box thing

hi I am currently getting through the story on zane witch is the 3rd character I am working on and I have realized that my lost loot box is not working , it seams to be working on my moze and amara witch is kind of strange, is this a common problem ? is there anything I can do to fix it please?

You may want to bug report this. I have never heard anything about this glitch before.

What are your match settings? is it cooperative or co-opetition (or whatever the last one was called) try changing it and see if it makes a difference.

It’s disabled in coopetition mode, change your game in main menu to cooperation.

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