Lost my progress

Lost my progress from lvl 17 back to lvl 10. Did all the side quests and challenges, explored 2 planets entirely. Lost all the shift Keys I redeemed. It won’t let me reclaim them. Cloud save dispute made me lose it all. Some people have it worse. This is ridiculous and tilting to have it all just gone.

I also lost my progress from level 20 to back down to 15. Wtf is going on with this game. It was fun aside the choppiness/stuttering but now to lose progress makes me want to give up.

Check out this thread. People are losing progress.