Mac OS - Crashes on launch

(SunLion) #1

Hi, just bought the game and whenever I try to launch it, it crashes to desktop. I have not had any problems running games before.

This is my OS -

MacBook Pro (Retina, 15-inch, Mid 2015)
Processor 2.5 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics AMD Radeon R9 M370X 2048 MB

Any solutions please?

(Snake_B5) #2

Did you first check all the points listed here ? : Master Troubleshooting Thread (Crashing, Graphic Issues, Syncing)

(of course, adapting to Mac concerning the path, etc…)

(SunLion) #3

hmmm it’s still not working. Do you know of a mac troubleshoot sticky anywhere?

Otherwise I would probably have to refund the game, which is disappointing.

(Snake_B5) #4

What’s crashing ? The launcher or the game itself ?

You will need to give us more informations if you want us to be able to help you :wink:

Plus, if I remember well, Aspyr (https://www.aspyr.com/games/homeworld-remastered-collection) is maintaining the mac version, not gearbox, so I don’t know if you’ll find what you need here :confused:
I’m not even sure that the mac version is up-to-date with the windows one :confused:

(SunLion) #5

Well I double click Homeworld in my Steam library list and I immediately get the error, the game doesn’t open first and then crash.

I get the following message:

Homeworld Remastered Collection quit unexpectedly.

(Snake_B5) #6

I’ve no knowledge in mac, I’m afraid I won’t be able to help if it’s crashing before opening :confused:

You should try to post a message on the Aspyr support page, here : http://support.aspyr.com/hc/en-us/requests/new?utm_source=MacApp&utm_medium=SupportLink&utm_campaign=Homeworld-Remastered

(SunLion) #7

I’ll do that, thank you for your assistance

(Snake_B5) #8

You’re welcome, sorry not being able to help more