Master of Shayne & Aurox doesnt work

Just completed everything for this but unfortunately there was no skin and nickname change. Lore says i’have 100% of it done and also i just got lvl 15 with her. Any advices? I tried to reset my PS but it still doesnt work.

Send a ticket

did you play a match at level 15

thanks the problem was solved after playing 1st match durin lvl 15