Missing Badass Points

So yea, i just bought BL2 handsome collection on ps4. But i noticed im missing some points. Is this a known bug? And what can i do to get them back?

Thank you so much for any replies.

Sorry to hear about that. Try submitting a support ticket here.
https://gearboxsoftware.zendesk.com/anonymous_requests/new

Did you load each of your characters?

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