Missing character

Did anyone else lose a character transferring to Handsome edition? I uploaded my borderlands two character from my PlayStation three, downloaded it onto the PlayStation four, but I did not start the game, I logged out to do the same for my pre-SQL character. When I went back to log into my borderlands two, my character was gone, apparently had never saved, and I could not re-download it. I don’t have access to the disk anymore to re-upload the PS3 character. Any thoughts?

The thread you posted this in probably wouldnt have gotten you much help. So Ive moved your post to tech support.

Im sorry to hear about your troubles. You are welcome to submit a support ticket here https://gearboxsoftware.zendesk.com/anonymous_requests/new