Missing Golden Keys in Inventory

I don’t know if anyone on here can help me but I redeemed 15 golden keys recently and I still only have my 75 keys. I should have 90 but they won’t show in the game.

They weren’t expired because my sister used the same codes the same day as me and her keys were added (she now has 90).

I tried contacting support but it’s been 3 days and they haven’t replied. I don’t know what else to do.

5 posts were merged into an existing topic: Lost 111 Golden Keys The Handsome Collection Borderlands 2(PS4)