Missing items from bank [Master Thread]

Hi. I completed the 3rd vault this evening, then fast travelled back to Sanctuary, only to discover that my bank was empty, and all the legendary weapons and other stuff I had saved in there were gone. What is going on? How do I get all my stuff back???

Mine has done the same. All my legendarys I got for buying the super deluxe edition gone!! Sooooo not happy about it. Plus all the other items I had stored in there. However my partners (we have been co oping) was all there. WTF!!!

i logged in now and my bank has been wiped what can i do now?

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Same here… Would be nice to get the contents back but even if not I just would like to know when the bank should be safe to use again? My backpack is getting full and I have 0 confidence to put rare items in the bank at the moment

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yeah like i dropped some sick weapons but im afraid to lose all again so i keep in my inventory

Just happened to me aswell. I doubt we’ll see them again … I farmed a lot. Especially eridium to buy bank slots. Put all the lovely gimmicks guns I’ve found out in it .

I’m really enjoying the game though that sucks

Same here, what the flying skag???

My whole bank weapons are gone, it is 0/45, i cant farm those legendaries again, please fix.

Multiple threads consolidated to pass on to developers.


Indeed! After submitting my ticket I found out that during co-op your bank is moved (from local profile.sav) but to where?

Regardless I’m now backing up my saved folder every few hours

All with this problem playing over EpicGameLauncher? Seems to be a problem from Epic Games.

Cloud Saves resulting in lost progress or empty Player Banks
Epic has deployed a hotfix for Borderlands 3](https://twitter.com/EpicGames/status/1173722535545987073) that should address issues with Cloud Saves going forward; we will continue to monitor the hotfix and verify that this issue has been resolved. If you’d like to take every precaution possible, you can disable Cloud Saves for Borderlands 3 via the Epic Games launcher.


But this “disable Cloud Saves” works not when your bank is already empty.

Soo odd all these posts closed and pulled together in this one yet mine which tested and tells you how to avoid it isnt. What da heck? LOL
Ahh I see cause this is pc land and i reported for ps4 but i bet you the issue is exactly the same so is the work around.

Thanks for linking that here. I don’t know if it’s the answer, or just one answer, but when I’ve played co-op on earlier entries in the series I’ve always made sure guests quit out before the host: getting booted while you are in inventory/QuickChange/Bank is no fun and can cause a lot of havoc.

So… I just got the bug too. A bank with 50 legendaries, completely wiped. :sob::sob::sob:
I assume there’s no way for either of us so get their gear back… all we can hope is that Gearbox finally adresses & fixes the issue. Until then, I’m not gonna touch the bank with a ten foot pole.

Actually you might be able to this is what they sent me in a response to my bug post to support i wasn’t asking for things back but seems like they will try.

DO NOT SEND THIS TO ME THAT IS A SNIP FROM A support reply to me :smiley:

If you’re still unable to see your items, please provide me with the following:

  • SHiFT ID:
  • SHiFT E-mail Address:
  • Detailed list of the items that you’re missing:
  • Video/Screenshot showing you accessing your bank:

Well, finally happened to me. Lost all of my pre-order and bonus stuff. I’m gonna miss throwing unicorn grenades. :confused:

Feel jipped as hell.

Mine are gone. I played my second character for a little while.

Logged o to my main amd the bank was empty.

Lots of level 50 legendaries. Lots.

Yup me too. Didn’t have much in there but i was kinda hoarding low level legs for my next character… kinda annoying actually…

Same issue here, logged to an alt from my main to play with a mate and once I logged back onto my main the bank was empty.
It was full…

My bank totally missing after so called “hotfix” lost 14 hours of grinding for Legendary items to lose 22 of them out of my bank. Have not played with anyone only by myself.