Missing shift keys

Redeemed all the shift keys available to actually redeem on borderlands 2 on ps4 through the website. In game it says I have redeemed all the items on the rewards page. All the skins an heads are available but I am missing like 200 or so keys. Only actually received 50 Keys. Any body know why or what I need to do

A post was merged into an existing topic: Lost 111 Golden Keys The Handsome Collection Borderlands 2(PS4)