Missing skins from shift

I went to the shift machine and had loads in the I picked up the 2 guns which worked aswell as the moonstone and gold keys but when I picked up all the skins they went in my inventory or the quick change station anyone else had this problem?

I’ve just picked up the head and skin from the loyalty program that matches my character and I can’t find the skin or head anywhere.

Would love to know if it’s a glitch or if they are just gone.