My Handsome collection is not playable

That is proof I have to game in my download hisory underneath it is a bloodborne theme I seriously need to play this game so many of friends have it and I don’t want to have to pay again I even pre orderd it I called Sony for help with it but they told me to delete and re install it and I’m unable to reinstall it if you do not still believe if someone from gear box or 2k would email me then I could give them my reference file for the call with Sony who can confirm in had/have the game. Please help.

How much room is left on your hard dive I had a similar problem with the last of us and it never gave me a message about it either but once I cleared up some space it was fine. I know my Borderlands is over 40 gb with all tge dlc update and character save transfers.