On May 7th, i used 1500 VIP-Points to buy Gold-Keys for Borderlands 2 (on https://borderlands.com/en-US/vip/) and for Borderlands GotY. In the GotY I got them, but in BL2 i didn´t get any keys for the last weeks and the keys i bought for VIP-Points aren´t there, too. Ingame in the Shift-Code-Menu, i can see date and time when the codes (or points) were received, but no charakter of mine has any Gold-Keys.
Some time ago, i also made a support ticket, but without response.
Can anyone help, please?