No pre order perks?

i pre ordered from the 2k website i bought deluxe edition and i don’t have golden skin for my guns is this a normal thing or not? i do have the neon and retro.

I know when you are already ‘in character’, you can go to social, and mail and there were some “emails” in there with various perks. I don’t know, but perhaps that might be what you are after.