No rewards in blands gotta edition on Xbox one

Tried everything I could think of. Played blands 2 on my account w shift. Tried to make multiple saves back and forth from that to blands 1 goty edition. No keys no starting legendaries nothing. Really sucks cause I purposely bought the remaster so I could play it with all these cool new gear pieces and stuff. Also submitted a report and got no response yet . … help!!!

Same here. Submitted a ticket as well with no response. I have kept playing and I am at level 16. Hopefully when they figure this out I won’t have to restart. Very frustrating.