No sound when the game loads?

So when I boot up the game, the launcher appears and I can hear the sounds and music coming from that, but I can’t seem to hear anything when the 2K bit begins. I have the sound un-muted, I have the sound in-game up to full and even then, nothing seems to put out in terms of sound or anything. I don’t know what is happening but I really do want to play with the sound!

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Bit of a long shot, but there’s a game config setting you can tweak on the PC that skips all cut-scenes. You didn’t do anything with that did you? It has some odd side effects.

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Never touched that. I know all the cutscenes do play, but for some reason, there isn’t any sound (gunfire, music, claptrap, etc.) I don’t know what it is.

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Hopefully one of the PC regulars can shed some light on this: @Gulfwulf, @Adabiviak - any ideas?

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I haven’t had those intro videos playing for quite some time, and have the startup sequence truncated a bit. What is the normal sequence of events during software boot on your system? Here’s mine, for example:

Splash image (little square picture of the vault hunters)
Engine credits (Unreal Engine, Wwise, Autodesk, etc.)
Save icon explanation (“When this icon is displayed…”)
Start screen (“press any key” with a big Borderlands 2 logo in front of a red vault symbol)
Character selection screen

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Mine is the exact same. Idk what it is.

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Exact same startup sequence?

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To the t. I just pkay through now with my own music playing. Its bit a
super deal breaker if I cant figure it out, but it would be nice to here
Kreig yell at everything.

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This same thing happens to me - however, when I play the game without sound, it doesn’t run like it used to with sound… it starts to lag out and freeze my computer at times, making me shut it off through the power strip.

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I’m guessing you’re on Steam? I always do a file integrity check (if you’re not already familiar with that, I can walk you through it) by default. Is there anything in your launch options besides “-nolauncher”?

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Hi, I have the exact same problem too, except my subtitles aren’t working either, so I’m getting absolutely zero story and don’t really want to progress now. I was wondering if anyone had found a solution to this yet!

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well i had this problem also you just have t run your steam as administartor 1st and then the game as administrator also
if you need screenshots and stuffs like this let me know :slight_smile:

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I got the no sound issue too. The launcher thing has sound then nothing after that. Steam is running as administrator and Borderlands 2 is as well. I have no ideas here.

I know this is old but I tried all the above many other things and nothing worked so I finally contacted Gearbox and they sent me this reply. I did them all in order (even the things i already tried) and something worked because I have audio now! So for anyone still looking for a solution try this and contact them if it doesn’t work because they got back to me right away.

From what you’ve sent in, it appears that you are having some audio issues with Borderlands 2. I know that these issues can be a pain, but just stick to the fundamentals I’m about to teach you and everything should be ace!

  1. Verify your game cache
    · Load Steam.
    · From the Library section, right-click on the game and select “Properties” from the menu.
    · Select the “Local files” tab and click the “Verify integrity of game cache” button.
    · Steam will match the local files to the cloud files, and fix any errors it encounters.

*2. Reinstall DirectX *
· In the Steam installation folder of the game you’re having trouble with, there will be typically be a DirectX setup package.
· Example file path: C:\Program Files (x86)\Steam\steamapps\common\Borderlands 2\Binaries\Redist\DirectXRedistCutdown
· Find and run DXSETUP.exe

  1. Additional Software retrieval
    · Navigate to your game’s steam folder – there will typically be another Redist folder.
    · Example file path: C:\Program Files (x86)\Steam\steamapps\common\Borderlands 2\Binaries\Redist
    · In this folder you will find one or more VcRedist installation packages. Run each of them!
    · You should also see a file called dotNETFx40_Client_x86_x64.exe. Run it!
    · During the installation of the VcRedist files, once again you may be prompted to either ‘uninstall’ or ‘repair’ them. Choose ‘repair’ in that case.
    · After you installed all the files, please reboot the computer (mandatory)

Updating your Audio/Video Drivers
Most PC issues can be easily resolved by updating your Audio & Video Drivers. Here’s a few links to help you with that.

Audio Drivers

To learn how to update your audio drivers in Windows 10: https://support.microsoft.com/en-us/instantanswers/ad5a063e-5f57-c715-2566-b983195752c1/update-drivers-in-windows-10
To learn how to update your audio drivers in Windows 8 and 8.1: https://support.microsoft.com/en-us/help/15046/windows-8-download-install-drivers
To learn how to update your audio drivers in Windows 7 and below: https://support.microsoft.com/en-us/help/166774/how-to-update-a-sound-card-driver-in-windows-vista-and-in-windows-xp
Video Drivers

Most video card manufacturers allow you to download their card drivers directly from their website. Here’s a list from where you can do that.

Intel Drivers: https://downloadcenter.intel.com/
AMD Drivers: http://support.amd.com/en-us/download
Nvidia Drivers: http://www.nvidia.com/Download/index.aspx?lang=en-us

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