Since this is the only place i can think to put this;has anyone had any problems with receiving the anniversary Spooky Heads after redeeming using the shift website? I own Borderlands 3 on ps4 and at the time when the heads were available i had no other way of redeeming it, so i used the website. After typing in the code it says that it has redeemed, but now that I have access to my ps4 i log into Borderlands 3 to see that the items were not awarded. I check the reward history and its not there either, but on the website it is in my redeem history. Is there a reason why it is not giving me the items?
Images below showing a screenshot of the website saying i redeemed it and a photo of the reward history in game.
Edit: Forgot the other photo