Online gaming restriction due to parental control restriction on PS4


Tried to find similar post on this post but maybe you can help me.

Issues with PS4 and Borderlands 3 online sessions
When trying to use a sub-account to a parent account I get the following error message
“One or more players is unable to play online because online service is disabled on your account due to parental control restrictions”

Parental controls are disabled, that is all ages are allowed
Standalone playing is not restricted from chlide account only online.
One account is connected to PS4 plus so that should not restrict

The kids are nagging to get their PS4 and BL3 working so help would be appreciated, Santa Clause did not stay long enough in the house to help with this issue :slight_smile: