I think the main problem comes from the fact that there is not much communication within this community. I have no idea why, but there is always something casual feeling about playing Battleborn. In situations that would definitely make me run for my mic in other games, I sort of just go with the flow and have a drink or two while playing.
I am not even sure I noticed this before playing the Ops, because nothing really required much communication before it. Suddenly we have these ops that can easily be ruined by 1 person not paying attention for even a second (looking at you, avoid the Jennerit tank missions). It can be really brutal when you are trying to farm 100 ops and every time you get a teammate (only 1, rarely 2) that is new to the Ops and also trying out Kid Ultra. I will admit that I have just quit at this point to try to find another team because I don’t feel like getting my mic and walking someone through the ops challenges.
BTW, I loooooove that they hid an ops point chest in the beginning of the Attikus OP. It is the only way to see if your teammates know how the op works when the level starts up. If they go left, they are in the know, if they immediately go right then you are going to have to show them how it’s done.