PC and Epic Games problem. Sanctum leaving

Can’t get down from sanctuary . Then it is not possible to fast travel or jump down to the cargo area. I’m stuck on sanctuary …
Do you have a solution or patch to PC?
i am at level 13
Can you fix this… it not ok too buy a game that dosen’t work…
Fix the problem.

I had the same problem. You have to open the world map i think its the x key for pc. Then click on where you want to go. It will be a blue bar on the left then on the right you will see the option to fast travel. Hold E. Hope this helps.

If what @sbrainard78 mentioned did not help you, I would highly recommend you to post your problem (or look for similar) in https://forums.gearboxsoftware.com/c/Borderlands-3/BL3-PC-TechSupport