PC matchmaking issue

i have tried several time to connect with multiplayer via matchmaking system and never successfully start a game. i paid for a complete game experience but right now i only can depend on playing with my real friends or else it seem like i am playing an offline solo game.

please do something to solve the forever searching matchmaking system. thanks

I Had this problem , works after i opened up ports . link below will help you out. Cheer’s big ear’s
(https://portforward.com/borderlands-3/)