Platinum purchase bug 2019?


(Brute 912) #1

I just spent 50 dollar playstation gift card value for platinum and they don’t appear on my Battleborn account. Am I the only one with the bug issue? I reported 2k support for this in case they haven’t gotten a notice about this. :frowning:


(Is this thing on?) #2

Yours is the second report I’ve seen of issues with this recently. Not sure what’s going on with that - the purchases should still be valid as far as I know. Let me know what you hear back.

Edit:
@Brute_912 - see Can't initiate purchase of Platinium (pc) - problem should be resolved!


(Brute 912) #3

I logged on a few days ago after going to 2K support. They said I needed you contact PlayStation support but two or three days later I logged on to Battleborn and they were finally there.


(Is this thing on?) #4

Apparently, the PS4 issue was unrelated to the PC one, but GBX were able to fix both at the same time.