I am a 71 year old trying to decifer 2K Supports less than helpful response to my problems. Two issues are confusing me at present:
2K support says “do a quick cache clean”. But the explanation only says go to Steam to verify the cache. This is not clearing it , or is it? Do I need to go to Windows and delete the cache?
2K Support says “try a clean and complete reinstall of the game” and " don’t forget to backup your files before uninstalling !" But 2K’s explanation only shows how to uninstall the game. What files do I need to back up? Where will I find them? To re-install the game do I have to buy it again? If I can re-install the game it will presumably be right back at the beginning. Will the backed up files return me to level 65? if so how is this done?