Please correct the skill point bug as soon as possible.

I am playing Zane and Moze in PS4.
I played as the first Zane.
I checked 48 skill points at level 50.
47 points after reallocating the skill to modify the build.
After that, it’s still 47 points.

The second Moze played was 47 skill points at Leve 50.
I lost a lot of time to play two characters.
I’m so tired…

I’m so curious if I can solve the problem of the Skillpoint bug.
I want to play a character with 48 skill points.
Please help me.