Please someone take pity on me! Black screen with audio

Borderlands3 has 2 issues with me if it doesnt black screen right away it error 0013 I’ve watched u tube after you tube and uninstalled re installed I’ve verified soo many times… nothing helps I push alt + enter n nothing happens I dont know what to do!?! Pls for the love of god help me … anyone willing to walk through it with me get a huge …hug…:)…god I hope someone helpa :sob: