I’ve seen this discussed way back in October but nothing specifically since DLC1 landed on the 12th.
Having purchased the preorder super deluxe edition I would have expected to be able to play DLC1 as soon as it landed, however the game does not recognise that I have the season pass.
Checking in My Games and Apps fails to show the Season Pass addon visual but does display the Butt Stallion pack.
Visiting the Season Pass via the XBox Store shows that it is purchased and installed.
Deleting Butt Stallion and revisiting the XBox Store page allows installation of the Season Pass.
Despite this, the Season Pass does not show up by itself in My Games and App nor does the game recognise that the season pass is installed.
No doubt there is some glitch in the interface between Gearbox addons and the MS Store which is causing this problem and I’m not the only one who is suffering it.
I don’t have the time to spend hours on live chat with Microsoft on an issue that they can’t likely fix and would hope to have seen something from GearBox about this given the prior complaints about this issue. A season pass should just work, as it has in all other iterations of Borderlands.
If you’ve suffered a similar fate, please tack on your experience here and hopefully it will push GearBox to rectify whatever the problem is. We’ve shown a lot of faith preordering the Super Deluxe Edition and while the game has been quite buggy to date this Season Pass problem is a bit more serious, having paid for something and not received it while being left out of the loop when DLC1 dropped.
A frustrated old geek