Problems with white screen when starting a new game

When I go to the field with my mechromancer whole screen appears white soon after the character selection screen, just the part where the CL4P-TR4P rescues us I already tried reinstalling the game but did not work D:
NOTE: My borderlands 2 and the GOTY version

you system specs are a little more helpful.
Also, portuguese?

Yep i am brazilian :smile:

GPU : GTX 750 Ti 
CPU : AMD FX 4300 QUAD-CORE PROCESSOR
RAM 4 GB
OPERATIONAL SYSTEM : Windowns 8.1
DRIVER VERSION 344.48

first of all, you really need to update your driver. also, since you have an AMD cpu, physx is running on your cpu, not your gpu. try setting your physx to low.-medium.

how i am gonna set the physx to low - medium bro ?

force it off in nvidia control center.
and check whether its actually set to anything besides default

Tnx guy u solved my problem

which was it? driver or the physx not set to anything?
And my wife’s maiden name is Rapozo. Her dad’s family is Azorean .