I only got Firstborn DLC Pack, but I did not get any Digital Deluxe bonus. The 5 exclusive Cyber Skins, 3x Legendary Loot Packs, Gold Pedestal and Gold title screen… The customer service replied me with a ■■■■■■■■ answer saying that they do not have any data of the product and gave an irrelevant link to some Battleborn figure…
Here’s what I said:
“Purchased the Pre-Order “Battleborn Digital Deluxe” at Asia PlayStation Store and did not receive Digital Deluxe in-game Contents. Even after uninstalling and re-downloading the game, the problem still persists. Apparently there are other people who are facing this problem and it has been highlighted in Gearbox Official Forums (FYI): [PS4] Did not receive Pre-Order Bonus for BattleBorn Digital Deluxe The other regions, US and EU PSN contents are working fine. The contents that are not working are the “Extra Digital Bonuses” indicated in their official website here: https://battleborn.com/en/buy/ Please kindly troubleshoot the issue, thank you!”
And their reply was:
“Regarding your enquiry of the game, we regret to inform that we don’t have any data of this game. Please kindly refer to:https://battleborn.com/en/news/view/en-exclusive-bonus-pre-order-battleborn-figures-at-select-retailers/ for more information. Your understanding will be highly appreciated.”
I don’t know if I was clear or they just don’t know anything about their product…