I just finished making an account to explain my issue as my partner and I have been unable to play this game since we bought it and I have tried everything to get it working.
We have a normal PS4 and everytime there is an update I reinstall the game hoping it’ll finally work. The problem is, after launching the game it gets past the 2K and Gearbox logos then just freezes to black. Nothing happens. I have deleted the game and reinstalled, deleted any save data, restarted my PS4, hard restarted it and tried multiple other things and only once have we been actually able to play it a few months ago. Then ofcourse after closing the game we have been unable to reopen it.
Since it was a digital purchase I was unable to get a refund but it feels ■■■■■■ to have spent 60$ on release for a game that literally wont start. If anyone can help me fix this it would be great.