PS4 Pro Reinitialization Problem

PLEASE HELP. I don’t know where else to post this, just hoping an admin or someone who can help sees this. Hello, I woke up today to see something very scary. I play BL3 on. ps4 pro and i had to reinitialize my ps4 because it was running very slow. This never changes any of my saved progress in any of my games in the past (I have done this multiple times). When my ps4 was done initializing, i reinstalled BL3 and my character was gone. Is there anyway I can get it back? I’ve put in over 35 hours into the game already, any help would be greatly appreciated. My PSN is Nostalgikx.

Moved you to the right spot.

Had you left the game still running when you did the reinitialization? If so, that might be part of the problem. You can try manually restoring your save games from PSN cloud:

https://support.playstation.com/s/article/How-to-Transfer-Game-Progress-between-PlayStation-Now-and-Your-PS4?language=en_US

Otherwise, I would suggest a support ticket to either GBX/2K or Sony for assistance.

Got it back! tysm

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