PS4 The Pre-Sequel - Stuck at Authenticating

I’ve been stuck at the Authenticating screen. I’ve closed out completely from the game and restarted, but it still won’t go through. I haven’t continued my storyline as of yet hoping it would authenticate immediately after opening the game. Any suggestions?

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Try reaching out to our support team via http://support.gearboxsoftware.com and submit a ticket. They should be able to look into this for you.